Docsdonix SiteCommerce
Store credit
Screenshots are illustrative. Use the account, domain, and application names configured in your own admin.
An actual currency balance. Unlike points, store credit is money.
Where it comes from
- Top-ups: the customer pays in advance and draws it down later
- Action-based grants: awarded for a specific behavior (writing a review, referring a friend, a birthday)
- Manual adjustment: service recovery
Every movement in or out is recorded and auditable.
Question: Can store credit be refunded as cash?
The system doesn't support paying it out directly. By design it's an in-store balance, which is the usual industry approach — but say so clearly in your customer terms.